FAQ

1. Cold Brew and Bottled Drinks

  • All our drinks are made to order for optimal freshness. We normally have a 24 hour turnaround time. Occasionally we might require longer fulfilment period and we will notify you for the timeline. 

2. Payment 

  • We accept Gcash and Bank Deposit (Unionbank) for all payments
  • Cash Payments are only available for Pick Up orders only

    3. Delivery & Pick Up

    • All Coffee Drinks can only be shipped within Cebu
    • Local Shipping: On demand delivery via Lalamove. We will arrange the delivery and just pay the rider for the fee. 
    • You may also use your preferred 3rd Party on demand delivery. Just choose "Pick Up" option during check out and we will notify you when it is ready for pick up. 
    • Our Pick up location is at Axis Vibo Place Escario st.  
    • Nationwide Shipping: We ship via LBC or AP Cargo. Please choose the Nationwide Shipping during checkout. As a default we use LBC Small Pouch and additional fees may incur if we need to use bigger pouch or boxes. We will notify you accordingly if required. 

    4. Return or Exchange

    • All sales are final :)

    Kindly contact us via our Contact us Page or message us on IG if you have any questions!